Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the relevant Unit Head and document author and, on the right, a brief summary of changes between this and the previous version.

Refunds and Remissions Procedure

Show Field Notes

Status	Current	Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date	7th February 2022	This is the date on which this version of the document came into effect.
Review Date	7th February 2025	The next review of this document is scheduled to commence on this date.
Approval Authority	Vice President (Students) and Registrar	The noted authority approved this is version of the document.
Approval Authority - Admin Changes	Director, Governance Services	The noted authority approved administrative changes to this version of the document.
Approval Date	4th February 2022	This is the date on which this version of the document was approved by the authorised authority.
Expiry Date	Not Applicable	This is the date on which this version expires. It may still apply, conditionally, after this date.
Head of Work Unit	Donna Moffitt Director, Student Administration Services +61 2 66203214	This is the officer generally responsible for day to day administrative matters.
Responsible Executive	Brendon Nelson Vice President (Students) and Registrar	This is the senior officer with responsibility for the document.
Enquiries Contact	Student Administration Services	General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

7.4.2025: Procedures updated to reference the Administrative Review Tribunal (previously Administrative Appeals Tribunal). Clause (62)

30.1.2025: Procedures are updated to reference the National Student Ombudsman, approved as a minor amendment by Director, Governance Services. Clause (63)

17.6.2024: Reference to Refunds and Remissions Policy removed, as that Policy has been rescinded. Clause (1)

13.04.2023: Procedures updated to reference Director, Admissions (previously Director, Student Administration Services). Approved as a minor amendment to maintain accuracy and currency by Director, Governance Services.

Clauses amended: 21,30,44,64

The Procedures have been updated to: 1. clarify process for students to request a review of a decision; 2, reflect current grade terminology 'Withdrawn'; and 2. replace references to 'study period' with 'teaching period'

Clauses Amended:Procedure: Section 2 - Definitions, 57, 59-61